Privacy Policy

Your privacy is important to us.

It is Shopcat Pte Ltd. policy to respect your privacy regarding any information we may collect from you across our website and social media platforms.

We require some personal information in order to provide a service to you. However, we will not ask for this information unless we truly need it.

Personal Information

We try as much as possible to minimize the amount of information gathered. We may collect personal information, such as:

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  Your name
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  Email address
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  Contact details
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  Company details
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  Financial data
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  Communication data
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  Internet activity data

This information is used for the purposes of:

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  Providing you with products and services
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  Providing you with information about our products and services
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  Managing and improving our products, services, quality control, administration, communication and internal processes
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  Personalizing and customizing your experience with us
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  Verifying your identity
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  Granting you access to your account with us
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  Investigating any inquiries or complaints submitted by or about you
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  Complying with regulatory or legal obligations

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

We do not share your personal information with third-parties, except where required by law, to protect our own rights, or to provide a service to you.

We will only retain personal information for as long as necessary to provide you with a service.

Your personal data will be shared with brands and/or manufacturers of the products that are being sold. We will only retain your data for as long as necessary to provide you with a service.

You can choose to opt out of the marketing materials of the brands and manufacturers should you wish to. Upon receiving the data removal request on our end, we will proceed to remove all personal data and information from our databases as well as require the brands and manufacturers that we are partnering with to do so.

If you would like us to remove any of your Personal Data you may send such requests to contact@shopcat.io

Business Data

Our respect for your privacy extends to the data you input into our website over the normal course of using our services. We will not share your data with third-parties, except where required by law, to protect our own rights, or to provide a service to you. We may, however, disclose anonymised and aggregated versions of this information for business, marketing or public relations purposes. We will only retain your data for as long as necessary to provide you with a service.

Cookies

We use "cookies" to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired services without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers. For more details, please refer to our Cookie Policy.

Third-Party Services

We employ third-party services for our:

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  Website analytics
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  Live chat / customer support
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  Customer relationship management
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  Advertising and remarketing

These third parties have access to selected personal information only to perform specific tasks on our behalf or to improve the relevance of information presented to you. We review the privacy policies of all our third-party providers before enlisting their services to ensure their practices align with ours.

Security

We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.

Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.

International Users

By using our Service, you understand and acknowledge that your Personal Data will be transferred from your location to our facilities and servers in the Singapore, United States and Europe. First party data of EU customers is stored in the EU.

Children's Privacy

We do not knowingly collect or store personal information from children (visitors under the age of 13). If you believe your child has provided us with personal information, we encourage you to contact us immediately, and we will do our best to delete the data as quickly as possible. For more details, please refer to our Children's Privacy Policy.

Data Deletion Policy

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  Inactive accounts will be deleted in 90 to 120 days
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  When requested by user/law enforcement/Data Providers, we will delete the data within 30 days

Changes to our Privacy Policy

At our discretion, we may change our privacy policy from time to time. Any changes will be reflected here, so we encourage you to visit this page regularly. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include user information among our assets transferred to or acquired by a third party. You acknowledge that such transfers may occur, and that any parties who acquire us may continue to use your personal information according to this policy.